Frequently Asked Questions

  • What is included in your Web Design Package Plan?

    Our Web Design Package Plan includes a comprehensive range of services such as static web design, dynamic web design, custom website design, mobile responsiveness, content management system integration, and basic to advance SEO optimization.

  • What specific services do you offer under your Web Design Services?

    Our Web Design Services encompass a wide array of offerings, including website design and development, ui/ux design, e-commerce solutions, website maintenance and website hosting, social media marketing, google search optimization and tech support consultancy .

  • Can you provide more information about your Webstore?

    Our Webstore is an online platform where you can explore and purchase various website templates, ready-made script, custom themes, design elements, web design packages, seo services and many more to enhance your web presence.

  • How do you provide Web Design Support to your clients?

    We offer dedicated Web Design Support to our clients through various channels, including email support, phone consultations, and live chat support to address any technical issues or queries.

  • What are the pricing options for your Web Design Package Plan?

    Our Web Design Package Plan pricing is based on the scope of the project and specific client requirements and budget. Please contact our sales team for a customized quote.

  • Do you offer custom web design solutions tailored to individual business needs?

    Yes, we specialize in providing custom web design solutions that are uniquely tailored to the specific requirements and branding of each business.

  • Can I request additional features to be included in the Web Design Package Plan?

    Certainly! We can discuss any additional features you require and provide a personalized package plan that meets your specific needs.

  • Are your web designs compatible with all devices and screen sizes?

    Yes, our web designs are created using responsive design techniques to ensure compatibility across various devices, including desktops, tablets, and mobile phones.

  • Do you provide training on how to manage and update the website after it's launched?

    Yes, we offer training sessions to familiarize clients with the content management system and provide guidance on managing and updating their website post-launch.

  • What is the turnaround time for completing a web design project?

    The turnaround time for completing a web design project varies based on its complexity and scope. We strive to provide realistic timelines and keep our clients informed throughout the development process. But if you want a pre-design templates or script it can be delivered within 24 to 48 hours upon completion of the payment.

  • What payment methods do you accept for web design services?

    Currently we accept payments via Gcash, Bank Transfer and PayPal for all our web design services including our webstore.

  • Do you require a deposit before starting the web design project?

    Yes, we require a initial deposit or payment to initiate the web design project. The deposit amount will be communicated to you during the initial consultation or can directly pay via webstore.

  • Can I pay in installments for the web design services?

    We offer flexible payment options and can discuss the possibility of paying in installments based on the scope of the project.

  • Will I receive an invoice for the web design services?

    Yes, you will receive a detailed invoice outlining the scope of work, payment schedule, and terms of service for the web design project. For webstore purchased, invoice is auto-generated upon verification of payment sent directly via registered email.

  • What is your refund policy for web design services?

    Our refund policy is outlined in our service agreement. We strive to ensure client satisfaction and will address any concerns regarding refunds on a case-by-case basis.

  • Are there any additional fees or hidden costs associated with your web design services?

    We are transparent about our pricing and will communicate any additional fees or costs upfront before commencing the web design project.

  • Do you provide a contract for your web design services?

    es, we provide a detailed contract outlining the terms and conditions of the web design services, including payment details and legalities.

  • Can I request modifications to the web design project after the payment has been made?

    We accommodate reasonable modifications to the web design project post-payment. Any significant changes may be subject to additional fees unless stated on the agreement of no-additional-fees, which will be communicated beforehand.

  • How do you ensure the security of online payments for web design services?

    We utilize secure payment gateways and encryption protocols to ensure the confidentiality and security of online payments for our web design services. Also, we strongly apply manual transaction process to ensure payment is process properly before we initiate the start of project design and development.

  • What legal considerations should I be aware of when availing your web design services?

    Our legal team ensures that all our web design services comply with industry standards and legal requirements. We prioritize data protection, copyright claims and privacy regulations.


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